We’ll always give you recommendations for the beers we think you’ll like the best.
If you are a Plus or Ultimate level Beer Drop member you can go into your account and swap to your heart’s desire once the recommendations are set. Add as many beers as you’d like from our ever changing list of available beers. Beer Drop members who have not upgraded to the Plus or Ultimate level can not swap their beers, but can add additional beers to their Drops if they wish.
If you have specific dietary restrictions such as a peanut allergy let us know and we'll do our best to accommodate you. We can not guarantee changes after your order has processed so please make sure you pay attention when the preview emails are sent the week of your Drop.
To make changes you can reach the swap tool by clicking the link in your recommendation email or by clicking the View Drop link found on the Beer Tracker on your account page.
**Our customer service hours are Monday-Friday 9am-6pm and our response time is within 24 business hours.
We work on a first in, first out system and will respond to customers waiting the longest first. Please avoid submitting repeat requests as this does not speed up our response.