You can find this through your account. Make sure you're logged in access your account page.

On the left hand menu, click on the Gift Card button.

Enter your code.

Hit the Check Status and Balance button.

This will show you the balance and if your gift card is active or deactivated. A deactivated gift card is usually the result of a duplicated purchase and a refund for that code.

**Our customer service hours are Monday-Friday 8am-5pm PST and our response time is within 24-72 business hours.

We work on a first in, first out system and will respond to customers waiting the longest first. Please avoid submitting repeat requests.